For all those of you who have never worked with them, recruitment companies are a fantastic mystery. What do they really do? Are they any good? What are they to start with? Firms? NGOs? Employers? Governmental organizations? So many questions… So let’s clear the air a bit.

First of all, recruitment businesses are corporations – fundamental and unusual corporations that have employees, that pay taxes and that make profit (or at least try to because the niche is very troublesome and competitive). On the market there are just a few international high rollers that are present in a number of nations (like Lugera & Makler, Adecco, Trenkwalder), a few small agencies that specialize on a distinct segment, are good at it and actually make profit (like SAP recruitment) and several others which attempt to survive (however a lot of the instances don’t).

A recruitment agency covers mainly basic activities: helps candidates discover a job and helps other firms discover good candidates for the open positions they have. So they’re a mediator on the market between candidates that search for jobs and companies that search for candidates. Most companies (I exploit “most” because all of these we’ve worked with did it, however I can’t guess that every one on this planet are in the same situation) supply mostly free companies to candidates and get paid by firms only.

To a candidate, a recruitment company provides the following services (primary companies are free):

– Receiving their resume and inserting it in a database which helps search for candidates with a certain skin poor health; for companies operating on the same market, competition is huge because they find yourself ultimately with an analogous database, so successful the client gets more durable; also, small inexperienced agencies cannot compete with large ones which already have a huge list of candidates that they’ll search in minutes;

– Serving to the candidates build a professional resume (typically paid service);

– Assessing the candidate’s skills by applying tests (IT, language, professional psychological tests) or throughout interviews;

– Offering improvement ideas (typically paid service) and providing to include them in training or coaching classes (also principally paid service);

– Sending the candidate’s resume to employers who’ve open positions, according to required skills (free service largely);

– Providing the candidate feedback in case of rejection or mediating the wage providing process (principally free service).

To a company, a recruitment company offers the following companies:

– Search resumes of their database;

– Post ads on suitable recruitment channels;

– Interview and test candidates;

– Propose the best candidates for the available positions;

– Replace candidates at no cost if candidate leaves or is being fired (on candidate’s fault) within a sure time limit (3-6 and even more months depending on position);

How does the hiring process work?

1. The consumer of the recruitment company opens a position and presents it to 1 or several recruitment agencies, relying on inner requirements, insurance policies or depending on the signed contract between the two parties;

2. The consumer could also be required to pay an advance payment (used for posting ads or for initial time spent on interviews). Fee isn’t returned. Relying on initial agreement, this payment could also be skipped and a final success charge paid instead (only if agency manages to fill the position with the suitable candidate);

3. Agency posts ads, selects resumes, interviews candidates;

4. Company gives a last list of prime candidates to the shopper;

5. Client interviews remaining candidates and affords one or a number of;

6. If position(s) is (are) covered, taxes are paid and process stops; else, recruitment process starts again. If a number of agencies work on the identical position, the primary one to fill it gets the money. The remainder just waste time.

A recruitment company works just like any other company. It’s a service provider. Its staff are recruiters (the individuals who do the actual recruitment and choice), sales people (who search for clients and sign contracts – generally in small businesses sales persons are also recruiters) and help people (like finance people, building maintenance, drivers, every other internal position crucial for a corporation to work efficiently).

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